triPOS®

Idle Message / Idle Logo Image

Idle Message / Idle Logo Image

A message or a logo can be displayed on a PIN pad in idle state. This can be done in 3 ways.

  1. Global Message: Use the pinPadIdleMessage node in the application section in triPOS.config to display an idle message for all PIN pads in idle. If this node is empty or does not exist, the triPOS logo will be displayed.
  2. PIN pad Specific Message: Use the lane/pinpad/idleScreen/message node in the lanes section to display an idle message for a specific PIN pad. If this node is empty, the triPOS logo will be displayed on the PIN pad. If this node does not exist on a PIN pad configuration, the pinPadIdleMessage will be used for that PIN pad.
  3. PIN pad Specific Image: Use the lane/pinpad/idleScreen/image node in the lanes section to display a custom idle image for a specific PIN pad. If this node is present but empty, the rules of the lane/pinpad/idleScreen/message node will be followed. Note: Currently NOT supported on Linux.
    • The image must be less than 5MB.
    • The image must be .png or .jpg
    • The lane/pinpad/idleScreen/image node must only contain the name of the image that is located inside the triPOS installation directory.
    • You must restart triPOS for the image to display on the idle screen.
    • The image will be squashed or stretched to fit the screen size of the PIN pad so it is recommended to use an image that has the same resolution as the PIN pad screen.
    • The image must have a resolution that is less than or equal to twice the screen resolution of the PIN pad it will be displayed on.
      • Verifone Mx915
        • Screen Resolution: 480 x 272
        • Max Image Resolution: 960 x 544
      • Verifone Mx925
        • Screen Resolution: 800 x 480
        • Max Image Resolution: 1600 x 960

The pinPadIdleMessage value can also be set by using the /api/v1/configuration/application endpoint. See documentation for details.

The following table shows the values of the 3 different settings and what would display on the PIN pad idle screen.

application/pinPadIdleMessage pinpad/idleScreen/message
in each lane config
pinpad/idleScreen/image
in each lane config
PIN pad idle screen
"Welcome to my store" "This is lane number 1" vantiv.png
(Empty) or (No image tag) This is lane number 1
(Empty) vantiv.png
(Empty) or (No image tag)
(No idleMessage tag) vantiv.png
(Empty) or (No image tag) Welcome to my store
(Empty) or (No idleMessage tag) "This is lane number 1" vantiv.png
(Empty) or (No image tag) This is lane number 1
(Empty) vantiv.png
(Empty) or (No image tag)
(No idleMessage tag) vantiv.png
(Empty) or (No image tag)

Idle Message Supported PIN pads

triPOS Direct

triPOS Cloud

Idle Image Supported PIN pads

triPOS Cloud

triPOS Direct